Terms of service

Terms of Service

1. Acceptance of Terms

To use the Tenebra online store, you must be at least 18 years old. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

2. Products and Availability

Tenebra strives to provide accurate and up-to-date information about our products and their availability. However, we cannot guarantee that all products will be available at all times. We reserve the right to modify, suspend, or discontinue any product or service without notice.

3. Orders and Pricing

When you place an order, we will send you an email confirmation with the details of your order. Prices for our products are subject to change without notice, but we will always charge you the price that was in effect at the time you placed your order.

4. Payment

We accept various payment methods through Shopify Payments, which is compliant with the Payment Card Industry Data Security Standard (PCI DSS). By using our website, you acknowledge that you are familiar with and agree to the terms and conditions of Shopify Payments.

5. Shipping and Delivery

Please refer to our Shipping Policy for detailed information about our shipping and delivery procedures, including estimated delivery times and costs.

6. Returns and Refunds

Please refer to our Return & Refund Policy for detailed information about our return and refund procedures, including any applicable time limits and requirements.

7. Intellectual Property

All content on our website, including text, images, and designs, is the property of Tenebra or its licensors. You may not reproduce, modify, or distribute any of this content without our prior written permission.

8. Limitation of Liability

In no event will Tenebra be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or any products or services we provide.

9. Disclaimer of Warranties

Tenebra disclaims all warranties, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Our website and all products and services are provided "as is" and "as available" without any representations or warranties.

10. Governing Law

These Terms of Service will be governed by and construed in accordance with the laws of the applicable jurisdiction, without giving effect to any principles of conflicts of law.

11. Modifications to Terms

Tenebra reserves the right to modify or update these Terms of Service at any time without notice. Your continued use of our website after any changes was made will constitute your acceptance of the new terms.

12. Contact

If you have any questions or concerns about these Terms of Service, please contact us at support@tenebra.shop. These Terms of Service were last updated on June 1, 2026.