Contact Information

Customer Support

For any questions, concerns, or feedback, please don't hesitate to reach out to us at support@tenebra.shop. We're always here to help with your fashion needs.

Support Hours

Our customer support team is available to assist you from Monday to Friday, between 9:00 AM and 6:00 PM EST. Although we strive to respond promptly, please allow 1-2 business days for us to get back to you with a personalized response.

Order Inquiries

If you have any questions or concerns about your order, please contact us at support@tenebra.shop and include your order number in the subject line. This will help us to quickly locate your order and provide you with the assistance you need.

Store Information

Welcome to Tenebra, your premier online destination for fashion and style. For any general inquiries or to get in touch with us, you can email us at support@tenebra.shop. This page was last updated on June 1, 2026.